Chad

Chad is an AI-powered customer service solution built specifically for eCommerce brands, especially Shopify stores. It automates support tickets, enables self-service for customers, and seamlessly integrates with existing helpdesk tools. Chad is designed to reduce workload, increase efficiency, and improve customer satisfaction — all with minimal setup time.

True Auto-Resolution: Chad automatically resolves common customer issues like returns, shipping, and product questions without human intervention.

Seamless Handoff to Humans: When unsure, Chad smoothly passes the conversation to human agents, ensuring no disruption in customer support.

Self-Learning & Easy Setup: With just your store policy, Chad trains itself and continuously updates as your website evolves — no manual input needed.