Chatzy AI

Chatzy AI is an enterprise platform that brings conversations from WhatsApp, web chat, Instagram, Messenger, Telegram, voice and other channels into one workspace. It mixes automated AI agents with human team members so companies can answer messages quickly, pass complex chats to people, and keep a single view of the customer.

Setup involves defining an agent prompt, selecting an AI model such as GPT-4o, Claude Sonnet or Gemini, shaping the brand voice and setting rules for when a human should take over. That makes it possible to create agents focused on sales, support, onboarding, appointment booking, lead qualification or internal workflows without heavy engineering work.

Visual workflows let you chain conversational triggers and automated actions. For example, an agent can spot purchase intent in a WhatsApp chat, qualify the lead, create a payment link, update the CRM and alert a salesperson. Voice capabilities cover multilingual inbound and outbound calls with low-latency interactions, natural turn-taking and enterprise telephony so phone conversations can be coordinated with messaging channels.

• Omnichannel inbox: consolidate WhatsApp, web chat, social messengers and voice into one interface.
• Configurable AI agents: pick models, set prompts, customise brand voice and define handoff rules.
• Visual automation: build workflows that combine chat, voice and backend actions.
• Voice AI: multilingual inbound/outbound calls, enterprise telephony and support for large-scale call volumes.

Official site: https://chatzy.ai/