EchoCall

EchoCall is an AI-driven communication platform that handles voice calls and messaging to reduce repetitive customer interactions. It’s aimed at startups, small businesses and larger organisations that want an organised way to manage support and sales conversations.

The platform offers AI Voice Agents for inbound and outbound calls, able to answer common questions, qualify leads, route calls and book appointments. It also provides Chat Agents for websites and messaging channels such as WhatsApp, SMS and Telegram, with handover to human agents when issues need more attention.

Management happens through the EchoHub dashboard, where you can control agents, view analytics, set up workflows and adjust communication settings from a single interface. EchoCall also includes sales automation features to qualify leads, trigger follow-ups, send emails and schedule meetings.

• Integrations include Shopify, Slack, HubSpot, Salesforce, Zendesk, Microsoft Teams, Zapier, Google Calendar, WhatsApp, Notion and custom APIs

Official site: https://echocall.de/en