Quitlo

Free

Quitlo uses AI conversations to capture real churn reasons instantly, boosting B2B SaaS retention.

Overview Updated October 24, 2026
Quitlo screenshot
Quitlo — official website

Quitlo is the first Churn Intelligence Platform for B2B SaaS. Traditional surveys get an 8% response rate, giving you 1-word answers like 'Pricing'. Quitlo replaces static forms with adaptive AI voice and text conversations across the entire customer lifecycle.

The platform automatically triggers AI conversations across 5 categories:

  1. Cancel Flows (Intercepting churn)
  2. Surveys (NPS/CSAT detractor follow-ups)
  3. Payment Recovery (Dunning outreach)
  4. Onboarding Check-Ins
  5. Win-Back Campaigns

Quitlo's AI asks follow-up questions to capture the real story. Within minutes, a structured summary is delivered to Slack or Jira, highlighting the exact churn reason, sentiment, competitor mentions, and save opportunities.

Quitlo also includes the 'Retention Deck', a free tool that analyzes your Stripe data to calculate your 'Saveable MRR' in 15 seconds.

Quitlo is the ultimate alternative to survey tools like Delighted, cancel flows like Churnkey, and enterprise VoC like Medallia.

Tool Overview

Pricing
Free
Official Website
quitlo.com
Added
March 3, 2026
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